Customer Feedback

We use feedback from our customers to help tailor specific service offerings and improve our kids shuttle services to you. Take a moment to see what our customers say about us...

   I have been extremely pleased with My Kid Shuttle service for my daughter.  The staff has gone above and beyond being both careful and respectful.  I have full confidence that my daughter has safe and reliable transportation from school.  My daughter enjoys the staff and the service and I enjoy the flexibility of the service!  They truly stand behind their word "We are committed to your family's success and to building trust in the Denton County communities while offering a much needed kids shuttle service.  We want to continue to be considered as an alternative to make families lives easier" I am glad I found My Kid Shuttle and would recommend the service to anyone.  Thank you!  Becky, Corinth, TX

    I have had a great experience in using My Kid Shuttle transportation service to help make after school tutoring possible.  With my work schedule and the daycare set pickup schedule, I was worried that my daughter would miss out on some after school tutoring in preparation for the TAKS tests.  A good friend of mine recommended My Kid Shuttle.  Having that recommendation really helped me feel comfortable using the service and my daughter reports that the short trip from school to daycare is pleasant.  I would recommend their services.  Wendy, Denton, TX

      We found out about My Kid Shuttle service through a local community magazine and then it seemed like I started seeing the shuttles everywhere.  At the time, I didn't have a need for it, but when I recently changed jobs, my 8th grade son needed to be picked up from school and taken to practice or our home.  Since our son does not attend the middle school in our neighborhood, transportation through the ISD was not available to us.  My Kid Shuttle is a vital resource for our communities and I hope that it is well supported in the future.  I appreciate their flexibility, the text message when my son gets to his destination and that it is one less thing I have to worry about.  This Student transportation services will make anyone's life easier!  Dalton, Denton, TX

     I have been extremely pleased with the services that I have received from My Kid Shuttle for my two sons. The staff is always caring, on-time, and courteous. I have peace of mind knowing that if my work schedule changes, I can contact My Kid Shuttle and ensure that my kids have safe and reliable transportation to and from school. It is a wonderful alternative for parents that have kids who are not eligible for bus services to the local middle and high schools! I can also let my oldest son participate in after-school activities and know that he will have a ride home if I can't be there to pick him up. As you can tell, my experience has been great! Thank you!
          Lisa, City of Denton TX

     After being a stay-at-home mom for ten years, I was very hesitant to entrust my children’s safety to someone else when I went back to work. My family and I recently moved to Texas, so I do not have extended family or even friends to help me transport my children from school to home. I was not sure how I was going to manage getting my children home safely. I tried the parks and recreation center; however, my children were dreadfully unhappy with the conditions at the recreation center. My son was bullied while there, and the people in charge of child care seem to have no concerns. Fortunately, I found My Kid Shuttle. It has been a huge blessing and relief to know that both my children are safe and well taken care of between school and home. Laura Smith, the owner, is very professional, but has a mother’s loving heart. She hires only the safest drivers, and checks their background extensively. In addition, the behavior and interaction of each passenger is monitored. Bullying is not an option on My Kid Shuttle. My children are very happy with My Kid Shuttle. They both enjoy a comfortable ride home, and I have peace of mind.
          Sandra, Corinth TX